MassIO MassIO
Zone platform Live

ZoneMAIL

Mailboxes on your own domain, behind one sign-in.

Overview

ZoneMAIL gives the team IMAP and SMTP mailboxes on the organisation's own domain, with webmail behind the same company sign-in as the rest of the Zone platform. Any mail client works, the office signature is set once for everyone, and what was sent to a customer shows on that customer's record.

Summary

PlatformWeb, IMAP, SMTP
StatusLive
Websitezonecrm.io
Built byMassIO
Capabilities

What it does

  • IMAP and SMTP mailboxes on a domain you own
  • Webmail in the browser, behind the company sign-in
  • One signature template, filled in per colleague
  • Works with Apple Mail, Outlook and every standard client
  • Sent mail visible on the customer record in ZoneCRM
Questions

Questions about ZoneMAIL

Does ZoneMAIL work with the mail apps we already use?

Yes. The mailboxes are standard IMAP and SMTP, so Apple Mail, Outlook, a phone's built-in client or any other mail application connects in the usual way. The webmail is there for anyone who prefers the browser.

How is the signature managed?

One template for the company. A colleague's name, title, email and telephone are filled in when their account is created, so every message leaving the organisation carries the same signature without anyone pasting it in.

Where does the mail live?

On the organisation's own server, with the other Zone modules, under a domain the organisation owns. Nothing is routed through a third-party mail service.